Please review before publication: Replace all bracketed details, confirm that these provisions match your actual services and commercial arrangements, and obtain legal review for your jurisdiction. A signed statement of work can establish different terms for a particular project.
01 Agreement and eligibility
These Terms of Service (“Terms”) govern access to the Bantpinnacle website and services supplied by [Full registered legal entity name], doing business as Bantpinnacle (“Bantpinnacle,” “we,” or “us”). By using the site, or by accepting a proposal or purchasing a service subject to these Terms, you agree to them. If acting for an organization, you represent that you are authorized to bind it. Do not use the site if you disagree with these Terms.
Our services are intended for business and professional use. These Terms are subject to any non-waivable rights under applicable law.
02 Description of services
Bantpinnacle offers B2B marketing intelligence and related consulting. Depending on a written agreement, work may include market and audience research, company and firmographic profiles, technology adoption research, account segmentation, market-signal analysis, research reports, and preparation of information for CRM or analytics workflows.
Specific deliverables, coverage, data sources, access methods, timing, and exclusions are determined in a proposal, order form, or statement of work (“SOW”). Website descriptions do not independently promise any particular dataset, functionality, outcome, or deliverable.
03 Proposals and project changes
A project begins under an accepted written proposal, order form, or SOW. Any change in scope, deliverables, deadlines, data sources, or project assumptions may require written agreement on revised pricing and timing. If a signed agreement conflicts with these Terms, its expressly conflicting provisions control for that engagement.
04 Research information and limitations
Research outputs may draw on client-provided materials, publicly available sources, licensed sources, and analytical interpretation, as identified in the engagement where appropriate. Coverage, freshness, and source availability vary. Data may contain inaccuracies, omissions, or changes after delivery, and an inferred signal is not a verified statement of purchasing intent.
Unless expressly stated in a signed agreement, we do not warrant that all organizations, contacts, markets, or technologies are represented or that any data point is current at the time of use. You should independently assess research before making material business decisions.
05 Permitted use of deliverables
Subject to payment and any agreed license restrictions, clients may use delivered research for their own internal business analysis, planning, and marketing intelligence. You may not resell, publish, sublicense, or redistribute research datasets or reports as a standalone product unless expressly permitted in writing.
Research does not grant rights to use third-party intellectual property, personal information, or external platforms in ways their owners or applicable laws prohibit. You remain responsible for how you act on the information, including any subsequent marketing, communications, or sales activities.
06 Client responsibilities
You will provide accurate project requirements, lawful access to client-supplied materials and systems, timely feedback, and any necessary approvals. You confirm that you have rights to provide materials you share with us. You will use our site and deliverables lawfully, maintain the security of credentials under your control, and comply with relevant privacy, marketing, and third-party platform requirements.
Do not attempt unauthorized access to our systems, interfere with the site, misrepresent our research, or remove source attribution or proprietary notices where retention is required by your agreement.
07 Fees, payment, and cancellations
Fees, payment schedules, taxes, and any third-party costs are specified in the applicable written agreement or invoice. Unless otherwise agreed, payments are due on the dates stated in the invoice. A request to cancel or change a project is governed by the applicable SOW and any mandatory law; no general refund entitlement or non-refundable rule is implied by these Terms.
We may pause performance for material overdue payment after giving any notice required by the contract or law.
08 Intellectual property
Bantpinnacle and its licensors retain rights in the website, branding, pre-existing methods, software, templates, and tools. Clients retain rights in their pre-existing materials. Ownership or licensing of custom reports, datasets, and other deliverables is governed by the applicable SOW; if it does not specify ownership, the client receives a non-exclusive license to use paid deliverables internally for the agreed purpose, subject to any third-party restrictions.
09 Confidentiality
Each party will use the other party’s nonpublic information only to perform the engagement and protect it with reasonable care. This does not include information that becomes public without breach, was lawfully known beforehand, is received lawfully without confidentiality restrictions, or is independently developed. Disclosures required by law are permitted, subject to any legally permissible notice. A separate confidentiality agreement takes precedence where applicable.
10 Privacy and personal information
Our Privacy Policy describes website and business-information practices. Where the parties process personal data for a project, each must meet its applicable legal obligations, and any required data processing agreement will govern the relevant processing. Clients should not supply sensitive or restricted information without prior written agreement.
Our Terms do not authorize unlawful acquisition, disclosure, or use of personal data. Questions about information we hold may be sent to [email protected].
11 External sources and platforms
Research and integrations may depend on third-party sources, APIs, hosting, or CRM and analytics providers. Third-party services may have separate terms, availability limits, and licensing restrictions. We are not responsible for changes made independently by those providers, except as required by law or expressly assumed in a written agreement.
12 Disclaimers and business outcomes
We use reasonable professional care in performing agreed services, subject to the applicable SOW. Research, assessments, forecasts, and market signals are informational and may depend on incomplete or changing evidence. We do not guarantee sales, revenue, conversion rates, customer acquisition, market outcomes, or suitability for a particular decision unless expressly agreed in writing.
To the extent permitted by law, the website is provided “as is” and “as available.” Nothing here excludes warranties or rights that applicable law does not permit us to exclude.
13 Limitation of liability
To the extent permitted by applicable law, neither party will be liable under these Terms for indirect or consequential losses, including lost profits or business opportunities. Unless the applicable written agreement states otherwise, each party’s total liability arising out of a paid engagement is limited to the amount paid or payable under that engagement during the 12 months before the event giving rise to the claim.
These limitations do not apply where prohibited by law, or to liability that cannot be limited, including where applicable fraud, willful misconduct, or other non-excludable liability.
14 Suspension and termination
Project termination rights and the handling of work in progress are governed by the applicable SOW. We may restrict website access or suspend performance where reasonably necessary to address security risks, unlawful activity, or a material breach, subject to required notice. Accrued payment obligations and clauses that by nature must survive will continue after termination.
15 Governing law and disputes
These Terms are governed by the laws of [State / Country], except where mandatory law provides otherwise. The parties will first attempt in good faith to resolve disputes through direct discussions. Subject to a different signed agreement or mandatory law, proceedings will be brought in the competent courts of [City / State / Country].
16 Changes to these Terms
We may update these website Terms and display a revised effective date. Material changes will be communicated where required by law. Changes do not alter an existing signed SOW retroactively without the parties’ agreement or a lawful contractual basis.
17 Contact information
Bantpinnacle
Legal entity: [Full registered legal entity name]
Business address: [Registered business address]
Website: bantpinnacle.agency
Email: [email protected]